FAQ

Localisation is the process of adapting a text from a different language to a specific country or region. This process differs from simple translation as it involves a comprehensive study of the target culture in order to correctly adapt the product to local needs.

Transcreation is a language service used chiefly by advertising and marketing professionals to refer to the process of adapting a message from one language to another while maintaining its intent, style, tone and context.

Translation takes a full understanding of the message, the right set of words and a great mix of personality to get your point across in another language. On the other hand, transcreation is the transformation of a global message including not only written content but also visual designs and images. It also takes into account the cultural context of written communication, such as in an advertisement, brochure, or website.

Our QA system ensures that all our translations are of top quality. We are always very attentive to detail, so our project manager will make sure to pass all your requirements to the linguist. All our translations are done by linguists who specialise in the required field and are native speakers of the target language, and all translations include at least one proofread for no extra charge.

Upon request, DailyTranslate may sign an NDA (non-disclosure agreement) with the client to guarantee confidentiality.

It depends on the language pair and on the project complexity. A good translator usually translates up to 2500 words per day, so according to your word-count, we can give you a quote.

Yes, DailyTranslate’s linguists are all native speakers of the target language, who have at least five years experience and specialize in the required field.

At the moment we are not offering interpreting services but we working on offering this service as well.

Yes, we do use CAT tools such as SmartCAT, SDL Trados Studio, Multiterm, Passolo, Across and MemoQ. Also, we use Adobe Master Collection and Corel Draw for DTP projects.

As mentioned before, a good translator can usually translate 2500 words, however, during the years we have built a strong network with professional translators. Thus, if the deadline is short, we can cooperate with more translators for the same project. In order to assure quality, the project will be proofread by one linguist who will ensure quality (and consistency) throughout the document.

We charge per word. The rate depends on the language pair and on the level of difficulty. We also have a minimum charge for small projects. For a more accurate quote please get in touch with one of our project managers.

Some languages are more popular, with many translators available, while others are very rare and very expensive. Another factor is that as the linguists are native speakers and they live in the country of their origin, the rates offered will often reflect the economy of that country.

DailyTranslate always strives to keep the client happy and satisfied not only with quality but also with costs also, as such we offer discounts of between 3% and 15%. We offer volume discounts for projects greater than 5,000 words. We also have a referral scheme. If you refer another client to DailyTranslate you will receive 500 words for free for your next project.

Our standard payment term is 30 days after invoicing, however, should alternative payment terms be required by your company, please contact us to discuss this. For private clients, we require a payment in advance.

We have different payment methods, the most efficient methods are via Bank Transfer, Credit Cards, PayPal and Bitcoin.

You can contact us via our website, phone or email us at [email protected]. Let us know all the details and you will promptly receive an answer.

For an accurate quote, you will need to get in touch with the project manager and provide us with the following information: language pair (source and target), field, word count, deadline and the document you need to be translated.

We provide our clients with a dedicated project manager, who will assist you with your translation. Your PM will be your first point of contact if you need any updates or have any other requests regarding your project.

Usually, your PM will contact you immediately. On busy days this may take up to 10 minutes, but no longer.